FAQ's


 

How Does The Optimus Outlet Work?

The Optimus Outlet is a Membership website. You can browse our site without signup or joining membership. In order to shop and claim the FREE products, you must GET STARTED by first registering a non-member account. If you like what you see, you can join Optimus Outlet Basic membership. Members pay a monthly fee of $49 for access to the site. For product, you only pay for shipping the item(s). (And No, we don't jack up the shipping to cover the cost of the item) The product shown is available in limited quantities on a first come basis.

What is the difference between Basic and Prime membership?

Membership is $49 per month and grants shopping cart access to the Basic FREE product section ............. View Basic FREE Product Section

Prime membership upgrade is granted when reward points are earned and redeemed.  Prime members are then granted access to ALL FREE products ............ View Prime FREE Product Section

Prime membership currently has 3 levels of product access.The higher levels have higher value product available. Each level is obtained by earning and redeeming Reward Points.

Is there a limit on the number of items I can get for FREE?

Yes, there is a limit to the number of items you can get for FREE. Inventory on some items is limited and we have to be fair to all members. Sooo.... ya can't order everything on the site at one time.

Members may only order 3 items per shopping cart.

Members may only order a quantity of 1 of each item.

Do you drop ship FREE items?

No. We will only ship to the members address on file.

What is your exchange, returns, and warranty policy?

The Optimus Outlet guarantees that all product in NEW, original, and first quality, unless otherwise stated in product description. Because the items are made available to the members for free, there is no exchanges, returns or express or implied warranties.

How can I get more FREE items?

The Optimus Outlet has a rewards program that enables the member to upgrade quantity and level of product(s) offered. Please see Optimus Members Reward Program

What is your cancellation policy?

Members can cancel anytime. Cancellation will disable your account and reset any reward points to zero. No refunds will be made for subscription fees already paid. In other words, ya can't get free product and then cancel your membership expecting a refund.

What payment method do you accept?

Members are required to pay for monthly use of the site as well as any shipping charges for product ordered. We accept VISA, MC, Discover, and Paypal